- Razer basilisk ultimate scroll wheel not working. Apr 10, 2025 · The scroll wheel on my Razer Basilisk V3 Pro 35K recently stopped working, and I’ve only had it for 3 months. When I got home the left and right click were not working. Due to tha Mar 12, 2025 · ”ThisRazer Basilisk V2 | RZ03-03400 Support & FAQs Updated: 12-Mar-2025 | Article ID: 3715 Mar 7, 2023 · Yesterday my Razer devices updated and my Basilisk Hyperspeed X is not working properly now. Feb 27, 2025 · As of today, my Basilisk Ultimate decided to stop working when plugged in via the wire. While scrolling downwards or upwards it automatically register scroll in different direction. I’ve remapped my mouse’s side buttons to “Scroll up” and “Scroll down” which works flawlessly. Luckily, Jun 18, 2025 · This article shows you how to fix DPI and button issues, unintended double-clicking or input spamming, scroll wheel problems, and unrecognized mouse in Razer Synapse. 2. Many users encounter problems with their device at some point. I tried reinstalling razer synapse and even updated the firmware, yet the problem still persist In this informative video, we will guide you through the troubleshooting process for the Razer Basilisk X Hyperspeed mouse that is not functioning properly. Nov 1, 2022 · Hi there, since a couple days I'm having issues with the scroll wheel not working as intended. If you are having issues with the mouse wheel, this is the part causing the problem. You can do this using the Razer Synapse software or by pressing the DPI button on the bottom of the mouse. At this point if I turn up the scroll resistance much at all the wheel doesn't actually engage scroll much. It feels like if I even breath on it, it scrolls. I've reset everything via Synaps, changed USB ports, everything has been updated. Solution: Get as close to the scroll wheel with your mouth as possible and blow as hard as you can into every nook around it. If it had a weighted infinite scroll wheel the Basilisk Ultimate would be perfect IMO. Mar 31, 2025 · I read a lot of people are having trouble with the scroll wheel when using the basilisk v3 and even other Razer mice. The square connector right next to the mouse wheel, you can see it flinch Apr 5, 2020 · Razer Basilisk Ultimate issues - wake up changes lightning and resistance wheel working incorrectly 5 years ago 0 replies 15 views S My Razer Basilisk Ultimate V1 scroll wheel stopped working. 4GHz dongle + Synapse 4 → Works However, the problem occurs only when the mouse is connected via the Razer Mouse Dock Pro. If the scroll wheel issue started after a recent Windows update or software installation, you can try Mar 20, 2025 · The scroll wheel, often an unsung hero of the digital age, can become a major source of frustration when it malfunctions. If the scroll wheel is damaged beyond repair, you may need to replace it with a new one. For example while scrolling downwards it automatically registers scroll up as well. I found out it is actually a design flaw of the scroll wheel. Jun 25, 2024 · This comprehensive guide will provide you with detailed instructions on how to fix your Razer Basilisk scroll wheel, restoring its smooth and accurate scrolling functionality. Blowing compressed air into the buttons crevasses. So recently (not even a year has passed) i bought this mouse and it worked perfectly as i expected,but since this morning its scroll wheel started bugging. But right now nothing happens when I press the wheel. 5. Sep 22, 2025 · Razer Basilisk | RZ01-02330 Support & FAQs Updated: 07-Aug-2025 | Article ID: 3720 Hey Razer Community,I'm facing an issue with my mouse's middle wheel button. I opened up the mouse to find out what caused this grinding because it is not the notches on the inside of the wheel catching onto the hook. It is an intermittent issue, but definitely noticeable in games and o I heard a hint from an old thread on this issue, a quick fix for many razer mice when middle mouse stops working, is to hold the mouse upside down, and bonk it gently a few times on the mousemat. I did not make any changes. *Thread locked to curb conversation to PM. This lighting sequence will repeat until the battery is drained or the mouse is connected to the PC via the charging cable. It can be really annoying in fps games like cs:go (yes Aug 6, 2023 · Troubleshoot Razer mouse scroll wheel jumping with our guide. 0 firmware, even connect to another PC, but issue still the same. I tried to reset mouse, update to latest 2. The issue happens once every week or so but once it starts happening it will resurface multiple times a day for a few days at a time before going away again for another couple We would like to show you a description here but the site won’t allow us. You can view the video below for instructions or review a copy of the video transcript. I believe it might be a sensor issue on the mouse scroll wheel most likely as a result of d Just noticed it when using the PC today, the scroll wheel for my razer basilisk v3 is stuck in free spin mode regardless of the setting in Razer Synapse. Since I have plugged them in the scroll click (middle mouse wheel) has stopped working. It was working just fine while playing Lethal Company just moments ago, but right after I exited the game, and tried to surf the web, I noticed the scroll wheel stopped working. So after a lot of back and forth with support who have no idea about their hardware and can't communicate with the people responsible for creating drivers, I managed to fix the problem that plagued Basilisk v3. I plugged the old mouse back in and its stopped working on that one too. This may sound dumb but, give the mouse a few good knocks with your knuckles. Has anyone else experienced this? Is there a fix to make th The Razer Basilisk V3, for example, has a unique HyperScroll Tilt Wheel that can switch between Free-Spin Scrolling and Tactile Cycling modes. I highly suspect a mechanical issue. Good luck. I have to scroll up twice before it registers the motion, same scrolling down. How do I stop the flashing, and ensure there's a full charge? May 17, 2020 · Hi all, Purchased a Basilisk Ultimate yesterday, downloaded Synapse 3, played around with the Color functions, i just wanted static white lighting, highlighted all areas selected the white color and the docking station and all sections of the mouse light up white except for the scroll wheel it staye Fix Middle Mouse Click Not Working Razer Mouse GPSOLVED 31. I tried everything to get it working. We would like to show you a description here but the site won’t allow us. After a days usage, the Scroll Wheel started flashing red to recharge. I cannot click and drag correctly. Horizontal scrolling now doesn’t work in some windows, even if the mouse is over the pane or even if i click inside it. Both restarting the PC and turning off/on "smart reel" have made no difference. For Razer mouse users, a sticky, unresponsive, or erratically scrolling wheel can disrupt workflow and gaming sessions alike. Mar 23, 2024 · I have the mouse for about 4 months now and everything was working correct but since yesterday the mouse wheel click (Example: Open a link in a new tab) doesnt work anymore. Mar 1, 2024 · Embark on a meticulous cleaning regimen, paying meticulous attention to the Razer Basilisk ‘s sensor, buttons, and scroll wheel. The Razer Basilisk V3, a popular choice among gamers, offers Feb 11, 2025 · I got a Razer Basilisk Ultimate as a gift, and the scroll wheel has recently become faulty When I scroll down, sometimes the scroll is not registered, sometimes it scrolls down multiple ticks, and sometimes it scrolls in the opposite direction. Jun 10, 2024 · What To Know This comprehensive guide will provide step-by-step instructions on how to fix a Razer mouse scroll wheel, restoring its functionality and enhancing your gaming or productivity experience. I posted their initial response below: Hi Christopher, Great day! Thank you for contacting Razer Support. Previously it was setup to be used as a left-click when pressing the scroll wheel. In this video, we guide you through the solutions to fix stuttering, lag, and freezing issues with your Razer mouse. Razer Basilisk X - Switch & Scroll Fix - Disassembly Tech & Lifestyle 150K subscribers Subscribed Feb 17, 2025 · The Razer Naga V2 Pro is geared with unlimited configurations and scroll feel with its adjustable tactility, resistance, and steps. How do I stop the flashing, and ensure there's a full charge? My mouse wheel on any resistance setting works completely fine when scrolling up but when scrolling down I feel and hear it click but it doesn't actually scroll but it will scroll if I nudge it ever so slightly more (not another click) this doesn't happen every single time it click when scrolling down but it is a good 25% of the time which Mar 10, 2022 · MacOS I recently purchased the Razer Basilisk Ultimate, I fully charged it using the cord. We will cover common issues, provide May 23, 2025 · Fresh out the box and I just cannot seem to to get the scroll wheel to work. I mean it can detect scrolling,but when i try to scroll up,it would go up few pixels and the start glitching and going down ;and then when i try to scroll down it freezes and continues. Sep 3, 2025 · In order to fix issues such as unregistered scrolls, double scrolling, or general friction, it might be necessary to take apart the mouse and perform a replacement. Sep 22, 2025 · Razer Basilisk Ultimate | RZ01-03170 Support & FAQs Updated: 12-Mar-2025 | Article ID: 3721 Sep 22, 2025 · Razer Basilisk Ultimate | RZ01-03170 Support & FAQs Updated: 12-Mar-2025 | Article ID: 3721 I just had the opposite problem on my Basilisk v2, my scroll wheel stopped working but the tilt buttons work fine. Jul 31, 2023 · Razer Basilisk V3 is ~ 2 years old One night after pushing the scroll-wheel toggle button, the mouse continuously connects/disconnects - unusable. When I use the mouse after a break its more extreme. I’m not sure how to fix this. When using the mouse and scrolling, the scroll wheel spins fine. Everything else seems par for the course. Dec 31, 2024 · I have been having a problem with scrolling on my Basilisk V3 X Hyperspeed:When using the scroll wheel, it sometimes scrolls in the opposite direction, not at all, or two times after each other. It just does not work. When I scroll for example full up and keep scrolling up, its permanently going a little bit down and then up again. I need some help. It seems to me that the rubber on the wheel is just free spinning around the plastic so the switch isn't being actuated. If I keep going in the same direction it will kind of work but not very well. I cleaned wheel by compressed air with Nov 29, 2024 · Home Community Overview Razer Support Razer Support Basilisk v3 left and right click not working. For example, when I scroll down, about half of the times it somehow scrolls up. I’ve tried numerous things like using a different port, installing synapse 4, deactivating the device and installing new drivers etc. 23K subscribers Subscribe Jul 23, 2025 · Hi Razer Support Team,I recently purchased the Razer Basilisk V3 mouse just 10 days ago, and I’ve already encountered a hardware issue — the scroll wheel has stopped functioning properly. Below are some steps and tips to help you troubleshoot why the middle mouse button on your Razer device might not be . The square connector right next to the mouse wheel, you can see it flinch Apr 5, 2020 · Razer Basilisk Ultimate issues - wake up changes lightning and resistance wheel working incorrectly 5 years ago 0 replies 15 views S Description: I am experiencing an issue with my Razer Basilisk V3 Pro where the scroll wheel tilt left/right remapping to keyboard arrow keys (← / →) works fine in the following cases: Wired mode + Synapse 4 → Works 2. May 4, 2023 · Hello. When I try to click and drag to scroll, it doesn’t follow the mouse and only scrolls a tiny bit. Among other inconveniences, it makes games where you rely on the scrolling wheel to change weapons unplayable, but I also rely on a scroll wheel that scrolls by exactly one per notch Jun 28, 2024 · What To Know If you’re having problems with the buttons or scroll wheel on your Basilisk Ultimate, a reset can help to fix these issues by restoring the default settings. However, if you're the handy type who's not afraid to try a fix, follow these instructions with a screw driver, a mini straw and some WD-40. Hi All, I'm on my second Basilisk Ultimate, both have the infamous "overscroll" issue, where one every couple of notches on the scroll wheel will not register, and the one after will scroll by multiple notches. Learn causes, solutions, and preventive measures for smooth scrolling. This allows for firmer and more distinct scrolls for precise weapon switching, or for softer and smoother scrolls with multiple steps to easily spam inputs. I was scrolling and felt the resistance free up. This guide provides a detailed, step-by Nov 21, 2024 · As stated, the button is not working and now I think about it I’m not convinced its ever worked. Anyone with the same issue that could help me out? Apr 5, 2023 · Before this, my Razer Basilisk v3 Pro was working fine, now it will not enable the SMART-REEL even though the radio button is turned on. I've been using a Razer Viper as my main for a little over 6 months, shape has been great, and haven't had any issues up until recently. If I try to scroll down the direction in the application I am using at the time will jumps up then 1 down (and vic Mar 7, 2025 · It works perfectly when using it with the wireless USB. However, when scrolling on the screen it will randomly scroll backward to the intended direction. I’ve taken excellent care of it, so it’s really disappointing to see this kind of issue happen so soon. It will continuously scroll up until I either unplug the mouse for ~3-5 min or until I exit out of the synapse application. At first I checked if it was a softw Oct 9, 2022 · I recently bought my Razer Basilisk V3 on Amazon and at first, the click scroll worked, but when I restarted my computer, it stopped working. I’ve tried multiple solutions, including reinstalling Razer Synapse and attempting a fi May 3, 2025 · Razor Basilisk V3 Both Left and Right Clickers are not working, every other buttons are working, including scroll wheel I had a similar issue with my Viper Ultimate where the scroll wheel clicks would not work unless I pressed it really hard. We'll show you how to make that dang button work again. Whether you're dealing with connection problems, software glitches, or Sep 29, 2024 · Hi, my Basilisk Mouse Scroll Wheel suddenly start working unstable. Mar 5, 2023 · Hello Gentlemen, I have Razer Basilisk Ultimate and it’s scroll wheel is making issues. Re-installing synapse worked but the problem repeated several times after toggling the scroll-mode again. Experiencing issues with the scroll wheel on your Razer gaming mouse can disrupt your gaming or productivity. Updating the Razer Synapse software. Now however, the lock on the scroll wheel seems broken. Closing all apps to see if it is a problem with the app. I am also My Razer Basilisk Ultimate the wireless stopped working after I charged it using the USB cord to 100%. I already tried configuring it inside s I miss is the infinite scroll wheel, the Basilisk Ultimate's scroll wheel leaves much to be desired. During rotating scrolling wheel it randomly stopping scrolling, it happened always. Betwe The Razer Basilisk Ultimate 's scroll wheel will blink red twice in repeated intervals to indicate that the battery's power is less than 5%. For exampl I have bought Razer Basilisk Ultimate mouse about half a year ago and a couple of months ago I've started having some problems with its scroll wheel. I've tried both wired and resetting the mouse and it did not work. Mouse is functioning after 4th or 5th Synapse reinstall, but obviously I would not like this loop to be the new normal. Its happening in all browsers and games. Imidiately, the scroll wheel was having issues (clicking when putting the mouse down slightly too hard, which can happen often when repositioning mouse while gaming), not a biggie, im not too picky so just disabled it. If you're experiencing issues with the tactile feature not working on your Razer gaming mouse, specifically the Basilisk V3 model, you're not alone. When I unplug the USB cord from the Razer Basilisk Ultimate the mouse no longer works but after plugging the USB cord back in, it works. I have had an issue w/ my Razer Basilisk Ultimate randomly starting to scroll up on its own. Apr 6, 2024 · I have a Basilisk V3 Pro that was working perfectly two days ago, but suddenly, the scroll wheel stopped functioning yesterday. Mar 27, 2023 · Got this nasty problem with my Razer Basilisk Ultimate and the latest firmware update 1. This happens consistently, and I’m not sure what’s causing it. The problem i'm having is that the middle mouse button only works about a quarter of the time. If you’re facing issues with your gaming mouse, specifically that the scroll wheel isn't working, you may feel frustrated. Hi, I've had this razer mouse for about 6 months. 3. If the mouse is not tracking properly, try cleaning the sensor on the bottom of the mouse with a cotton swab and Oct 8, 2020 · After plugging the mouse back in the scroll works for a good few split seconds before not working again. I can no longer scroll up or down, though all other features are working fine. My name is Glee Oct 30, 2024 · Hello. I have Fresh Installed Synapse and updated it, restarted my pc multiple times and reinstalled the driver. Additionally, customization and upgrades could also be a reason to replace the scroll wheel. I the latest synapse i set the wheel tilt left and right to “Scroll Left” and “Scroll Right”. I’m not sure what changed, but the scroll wheel is ultra sensitive. It was working fine on the old mouse, but on both new mice it doesn’t work. Many users may encounter situations Oct 23, 2022 · I was cleaning my mouse and suddenly the scroll wheel is super sensitive, borderline loose since everytime i scroll there's no more resistance. Compressed air didn't seem to work for me. So I had my mouse for almost 2 years and only now the scroll wheel has completely stopped working. 6K subscribers Subscribe Aug 16, 2020 · I've noticed since I got my new wireless mouse a few months ago, when I use the scroll wheel it will sometimes miss the first tick in either direction. Worked on my deathadder V2. I just went through RMA so here are the troubleshooting steps: First thing to do is definitely try the mouse in a different computer to see if the issue persists there. I’ve swapped the profile, deleted it and recreated it, swapped to FREE-SPIN and back to TACTILE with SMART-REEL off, and then turned it on, and it still doesn’t work. Apr 26, 2024 · Hey there, @migztradamus! Thanks for sharing about the scroll wheel issue you’re having with your mouse. But the issue persists. I was away from home for 3 months and my mouse sat idle. In this mode: Scroll wheel tilt left/right My Razer Basilisk Ultimate V1 scroll wheel stopped working. I have a Razer Basilisk Ultimate Mouse. I blew into my Viper v2 Pro pretty hard and after a couple breaths, this seemed to completely fix my issue. It works perfectly fine when Razer Synapse is open, but the moment I close Synapse, it stops working. Before consigning your beloved peripheral to the tech graveyard, it’s crucial to explore potential fixes. When Im actively using the mouse its little bit less happening but still. I've searched for many other solutions on this matter and I feel that its more of a software issue than a hardware issue. I’m new to Razer, using a Basilisk v2, coming from a logitech mouse. Employ a soft, lint-free cloth to gently remove any accumulated dust or debris that might impede its flawless operation. Could you try it on a different PC? If the issue persists then you can drop me a PM along with the serial number of your Razer Basilisk V3 Pro so we can validate it and provide isolation to help fix the issue. Oct 6, 2022 · Whenever I scroll down or up, its scrolling a little bit in the opposite direction. Hey, okay so i bought the razer basilisk v3 and I noticed in the Synapse settings when I set the left and right clicks on the scroll wheel they register are opposite side?? Like reverse/inverted? Updated 2024-11-28 If you're having trouble with the middle mouse button on your gaming mouse not functioning properly, you're not alone. Unresponsive Scroll Wheel Users may encounter an unresponsive scroll wheel on the Razer Basilisk V3, where clicks, presses, or wheel movements do not register or execute the intended commands. I used the cord to charge and the flashing continues. The problem, the same as many of you experienced after updates, literally from one Razer Basilisk Ultimate scroll wheel not working I know that I should've made a post on Razer but due to the community being private, I had to head here. I experienced both the “jittering scroll wheel” and “stuck in tactile (or freespin) mode” issues but luckily I was able to fix both completely. I plugged it in to my laptop and it still didn’t work. I’m also pretty sure I used to be able to push on the scroll wheel to change modes. The Razer Basilisk V3 offers great features, but like any technology, issues can arise. Aug 6, 2023 · Troubleshoot Razer mouse scroll wheel jumping with our guide. It seems to dislodge whatever dust or debris is stuck in the contacts and wheel clicks should work normally again. Anyone have this problem before? Customer support at this company seems like it's just trying to waste my time until I give up. Restarting my computer and updating to the latest software. Closing Razer Synapse completely. Jun 12, 2022 · Basilisk X Blinking Red – What does it mean? Basilisk not working after Windows 10 Update Every time I shut off my computer and restart it the Razer Basilisk does not work – how to fix this? Why is my Basilisk X Charging Dock not Working? Why does the Basilisk keep Auto-shutting off? Why is the scroll wheel jumping? My mouse wheel on any resistance setting works completely fine when scrolling up but when scrolling down I feel and hear it click but it doesn't actually scroll but it will scroll if I nudge it ever so slightly more (not another click) this doesn't happen every single time it click when scrolling down but it is a good 25% of the time which Mar 10, 2022 · MacOS I recently purchased the Razer Basilisk Ultimate, I fully charged it using the cord. If scrolling isn't working, it’s good to check whether the scroll mode is functioning or needs to be adjusted. To fix the scroll wheel button not working, I made sure I had my profiles saved on my mouse and uninstalled Synapse and just like that the scroll wheel button works again the way it should. Does anyone know a f How To Reset Razer Basilisk Mouse Tothepoint Tutorials2 6. However, when I plug it in, the device is no longer detected in Synapse—it just disappears. While on my laptop I attempted to update the firmware, but it said it was Jul 19, 2021 · Bought by Basilisk V2 Wired from BestBuy in Aug 6, 2020 Scrolling on any application, browser, games, text-editors on multiple machines: scrolling experience is shuddering, very unstable Text editor or browser example: If I am scrolling at a consistent speed in one direction, page will scroll at t Jul 16, 2023 · I've been using Razer DeathAdder Essential mouse for couple of months and lately when I try to use scroll wheel it started to jump up and down. When I connect it, the charging status briefly appears as "charging" for a second and then disappears. Jun 1, 2025 · I’ve has this mouse for about 3-4 years, has been rock solid until about 2-3 weeks ago. The problem I have with the Basilisk v3 is the scrolling wheel acting weird, that it sometimes doesn’t do any scrolling at all, as if it was disconnected, and some other times it skips the “ticks” of the wheel. I have:-Reset to default in Synapse-Assigned to “Scroll Click” in Synapse-Bashed the mouse on my desk-Sprayed the inside with compressed air-Pressed really hard-Ensured Synapse is as up to date as it will Oct 22, 2024 · I have the Basilisk v1 which has given up on me, so I bought the V3 which I hate so I got the V2. 08 did not help. Dec 18, 2024 · My razer basilisk scroll wheel stopped working just now, and I had used this mouse barely for a year. The reason of this endless scrolling problem are low quality side buttons of the scrolling wheel. I have cleaned it up using air blower (didn’t opened due to warranty void I can't really tell you how to fix this, but I have the same issue appearing occasionally on my Basilisk V3, too. Mar 25, 2025 · This article shows you the troubleshooting steps when your Razer mouse is not working properly with a specific program or game. Now my scroll wheel isn't detected for up and down motion. The mouse is properly plugged in, as it is being charg I've been using `Razer Basilisk V2` for like 6 months, Recently I'm facing issue while using the scroll wheel ! The scroll doesn't work properly… Jul 20, 2022 · Hi. 4. I tried using a regular mouse and it works just fine, but my Razer mouse is Oct 16, 2022 · I have already tried the following: 1. However, by following these troubleshooting steps, most problems can be resolved quickly and easily. I have unplugged and plugged in the mouse and the port, If you're experiencing issues with the scroll wheel click not working on your Razer gaming mouse, you're not alone. n0jfm bbfqr h5rc l9gqbfx wdmr6c zzgqyo xosl6 zbk2q kqru d83pvn